What code is reported if the chief complaint is not documented?

When a chief complaint is not documented in the patient's record, it is appropriate to report an unspecified code. The choice of CPT code 99499 represents an unlisted evaluation and management service. This code is utilized when there are no other specific codes available that accurately describe the service provided, especially in situations where insufficient documentation exists, such as a lack of a chief complaint.

Using an unlisted code allows the provider to report the service rendered without having to fit it into a specific defined code that does not meet the criteria. This is critical in ensuring that the services are appropriately captured and billed, even in cases of incomplete documentation.

The other options presented either correspond to specific E/M services or do not accurately signify a scenario where there is insufficient documentation of the chief complaint. Therefore, CPT code 99499 is the appropriate choice when the chief complaint is missing from the documentation, as it allows for proper reporting in a non-specific situation.